Regretfully, you can no longer get reimbursements or compensation directly from Zoom Airlines since the airline shut down. Travelers who bought tickets with travel insurance, however, might still be able to make claims to their insurance companies. For help with refund requests, customers who purchased their tickets through third-party travel agents ought to get in touch with those organizations. Yes, Zoom Airlines offered a customer support hotline for travelers in the UK before closing. Customers were able to contact and ask questions regarding reservations, cancellations, and other services as a result. But the customer support hotline stopped working when the airline shut down in 2008.