I had a very great experience at the KLM Airlines Zurich Office. The staff were friendly, professional, and very helpful when making changes to my flights and when I was inquiring about my luggage. They gave me clear information regarding the options and made everything smooth and efficient. The office itself was easily found at Zurich Airport, clean, and well-organized. Overall, I was impressed by the service and would recommend coming here for any KLM-related needs in Zurich.