I recently stopped by the British Airways Kuala Lumpur office and had an excellent experience. The staff welcomed me with friendly smiles and were very helpful right from the start. They knew their stuff and guided me through my booking efficiently. The office was neat and well-organized, which made it easy to find everything I needed. I appreciated the clear signs and the comfortable seating while I waited. I had a few questions about my travel plans, and the agents took their time to explain everything thoroughly, making me feel much more at ease. Overall, it was a great visit!