My time at the British Airways Cleveland Office was excellent. My check-in experience was stress-free and seamless because of the friendly and helpful personnel. They were informed and gave me useful details about my flight. An atmosphere of comfort was created by the office’s cleanliness and organisation. The speed with which my worries were resolved amazed me, and I departed with a sense of confidence for my next adventure. Overall, a delightful visit and first-rate customer service! Strongly advised.