The Air France Zurich Office Contact Air France Customer Service Centre — Passengers being serviced by the airline. This office in Zurich Switzerland serves as a means for booking flights and making ticket changes or other enquiries related to the travel product. The people at the reception were friendly and willing to help with questions about flights or baggage. It is designed for passengers who are planning a trip or need help with their reservation and offers the same convenience that they will receive in an Air France Zurich Office. It is a practical location for any of Air France’s passengers in Zurich.