When a consumer has questions about booking, cancellations, or flight modifications, the office is their first point of contact. The employees at the Toronto office are prepared to help if you require assistance with any aspect of your travel, including luggage inquiries, seat bookings, or rebooking because of missed flights. El Al gives customers the option to request services like more legroom, kosher or vegetarian food, and help for traveling passengers with limited mobility. The Toronto office is ready to help meet your needs if you have any specific requirements for your flight.