Family Tree Maker (FTM) 2019 is a popular software for genealogy enthusiasts to manage and organize their family history. One of its key features is the ability to sync data with Ancestry.com, allowing users to keep their offline family trees in sync with their online versions. However, Ancestry Media Sync Issues on FTM 2019 can arise, often causing frustration for users trying to manage large amounts of media files such as photos, documents, and records that are tied to their family tree.
These media sync issues usually stem from problems in the communication between FTM 2019 and Ancestry’s servers, and they can manifest in several ways. For instance, users may experience situations where media files fail to upload or download properly, leading to missing images or documents in their family tree. This can result in broken links, incomplete media attachments, or a failure to update changes made in either FTM or Ancestry. Common causes for these Ancestry Media Sync Issues on FTM 2019 include interruptions in internet connectivity, large file sizes exceeding Ancestry’s limits, or software bugs that interfere with the proper syncing of media files.
One of the most frequent complaints involves the syncing process stalling or freezing when large media files are involved, or when a user attempts to sync a large number of files at once. This can lead to a partial sync, where only some files are updated, and others are left out. In other cases, users report that their media appears in FTM but is not visible when they view the corresponding family tree on Ancestry. These Ancestry Media Sync Issues on FTM 2019 can severely limit the usefulness of the sync function, especially for users who heavily rely on media to tell their family story.
To mitigate these problems, users are often advised to troubleshoot by checking their internet connection, reducing the size of media files, or manually syncing smaller batches of media at a time. Ensuring that both FTM 2019 and the Ancestry website are fully updated with the latest software patches is another important step, as developers regularly release updates aimed at improving the stability of the sync feature. If these measures fail, users may need to reach out to technical support for further assistance with their Ancestry Media Sync Issues on FTM 2019.
In some cases, media sync issues are related to server overloads on Ancestry’s side, particularly during peak usage times or when major updates are rolled out. These server-side issues can compound the syncing problems and may require users to wait until the service stabilizes before attempting another sync. For users who heavily rely on this function, it is vital to have a backup of their media and tree data to avoid losing critical information during these Ancestry Media Sync Issues on FTM 2019.
Lastly, for advanced users, there may be alternative strategies for handling media, such as keeping local backups or using cloud storage services as an additional layer of protection. Though these methods don’t solve the direct sync issues, they can ensure that valuable media files are not permanently lost in the event of a syncing failure.